Person Centred

“Mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values and which demonstrate compassion, continuity, clear communications and shared decision making.”

In the 'Access to Services' section:

• Referrals, Admissions and Transfers
• Appeals Against Excessive Levels of Security

In the 'Health Improvement' section:

• Mental Health
• Physical Health
• Weight Management and Food, Fluid and Nutritional (FFN) Care
• Education and Patient Learning

In the 'High Quality Patient Care and Treatment' section:

• Care and Treatment Planning
• Attendance by Clinical Staff at Case Reviews
• Medicines Management
• Psychological Therapies Service (PTS)
• Rehabilitation Therapies

In the 'Person Centred Improvement' section:

• Person Centred Improvement Service (PCIS)
• Patient Involvement
• Carer Engagement
• Volunteer Service
• Patients' Advocacy Service (PAS)
• Spiritual and Pastoral Care
• Equality, Diversity and Rights (EDR)
• Stakeholder Feedback